We offer transparent, flat-rate pricing with no hidden fees. Prices are confirmed at the time of booking. 

Unlike many other NEMT providers, we don’t charge extra for wheelchairs, passenger weight, service animals, steps, oxygen, multiple stops, attendants, specialized equipment, after-hours trips, or fuel surcharges. Our flat-rate service offers a predictable, cost-conscious alternative with no surprise charges.

Non-emergency ambulance trips can cost $1,000 or more. Our flat-rate service provides the same safe, non-emergency transport at a fraction of the cost.

• Wheelchair-accessible transport

• Ambulatory transport

• Door-through-door assistance

• Long-distance medical transport (upon request)

Our services are designed for individuals of all ages who need assistance getting to and from medical appointments, including:

• Wheelchair users

• Individuals with mobility challenges

• Clients unable to use public or private transportation

Yes. Our fleet includes fully equipped wheelchair-accessible vehicles for safe and comfortable transport.

Yes. We provide door-through-door service, ensuring each client is safely assisted from pickup to destination.

Absolutely. All drivers are trained in:

• Passenger safety

• Patient assistance

• Wheelchair securement

• Professional medical transport protocols

Yes. Every vehicle is thoroughly cleaned and safety-inspected before each trip.

Yes. We can accommodate up to two caregivers or family members per trip.

Yes, service animals are always welcome.

Yes. Recurring transportation is available for ongoing treatments such as dialysis, physical therapy, and other routine appointments.

Yes. We ensure safe, reliable transportation home following hospital stays or medical procedures.

Yes. Same-day bookings may be available depending on scheduling.

We proudly serve Los Angeles County. For locations outside this area, please contact us to discuss availability.

Monday – Friday: 6:00 AM – 6:00 PM
Transportation outside these hours may be available upon request.

Yes. Weekend and holiday transportation is available. Please contact dispatch for scheduling.

Yes. We recommend booking in advance to ensure availability and preferred scheduling.

Please notify us as soon as possible. We request at least 24 hours’ notice for cancellations or changes.

Info@medblacktransport.com

We operate on a private-pay model and do not bill insurance directly. However, we can provide detailed invoices for potential reimbursement.

Payment is required in advance and may be made by clients, family members, or partner facilities. Details are confirmed during booking.

We do not supply oxygen. Clients may travel with their own oxygen equipment if they are able to manage it independently.

No. We do not provide emergency or 911 services. For emergencies, please call 911.

Our dispatch team will work with you to find the closest available time that meets your needs.

We utilize advanced, AI-powered dispatch software to ensure efficient scheduling, real-time updates, and reliable service coordination.